Membership Cancellations and Holds

We understand that life can get busy and circumstances change. That's why we offer a convenient way for our members to cancel their Monthly Membership or Kiln Firing Membership. Whether you're embarking on a new adventure or simply need a break, we aim to make your membership status change seamless and hassle-free. As a reminder, here are our policies related to membership cancellations and holds as stated in our Member Guides:

Membership Cancellation Policy

We require 14 days notice to process your membership cancellation.

• Membership cancellation requests must be submitted in writing via email to hello@htxclay.com.

• Please note that should you cancel your membership with HTX Clay and desire to reinstate your membership at a later time when our membership waitlist is activated, you will be asked to join our waitlist. 

Membership Hold Policy

• We allow all recurring monthly memberships to be placed on hold for 14-30 days 2 times per calendar year.

• Hold periods must not be consecutive and must be separated by a minimum of 30 calendar days.

• We require 14 days notice to process your membership hold.

• Membership hold requests must be submitted in writing via email to hello@htxclay.com.

Thank you for choosing to be a part of the community at HTX Clay. We hope to see you again soon!